Experience Redesign for a Global Leader in Paper & Packaging
Revamping the website experience for a storefront of Mondi Group
Client: Mondi Group
Team: Accenture Song
Timeline: 5 months | 2024
DISCLAIMER:
This project is still in progress and has not been launched yet. As a result, some relevant details and final outcomes are not available for display at the moment. Stay tuned—it's coming soon! Until then, feel free to reach out to me with any queries.
ABOUT MONDI GROUP:
Mondi is a global leader in sustainable packaging and paper solutions, serving diverse industries with innovative, high-quality products. Operating across the entire value chain, Mondi combines cutting-edge technology and environmental responsibility to deliver impactful solutions that drive positive change and create lasting value. Mondi’s 22,000 people work across 100 production sites in more than 30 countries, with key operations in Europe, North America and Africa.
BRIEF:
Mondi Group aimed to redesign four storefronts, each with distinct requirements but a shared vision: a comprehensive experiential and visual revamp. The project focused on improving user experience, refining functionality, fostering innovation, and aligning the designs with Mondi's brand values and customer needs.
MY ROLE:
UX/ UI designer co-leading one of the four storefronts
PROCESS
LEARNING OUTCOME
-
Understanding & Observation: Conducting and analysing user interviews to gather both explicit and implicit insights.
-
Designing for Scalability: We developed a range of template-based designs featuring versatile and reusable components, allowing content to be easily updated without requiring designer intervention. Our approach ensured the design was equipped to accommodate future growth seamlessly.
-
Cross-Functional Collaboration: Working with cross-functional teams provided perspective on the development process and nurtured seamless teamwork to deliver well-rounded solutions.
-
Understanding Geographic Differences: Gained insights into how geographic differences shape audience behaviour and expectations, influencing design decisions. Such as in Europe, the postal code appears before the city name, compared to India, where it follows the city name.